Field Service - Kanban Info

• Usage
• Bug Tracker
• Credits
  • Authors
  • Contributors
  • Maintainers

Usage

• Navigate to Field Service.

• Create or edit a Field Service Order.

• In the Kanban view, the scheduled time range is automatically computed based on the Scheduled Start (ETA) and Scheduled End fields. The customer address and contact details (partner’s phone) are also displayed on the order card, if set.

• To configure the format of the scheduled time range, go to Configuration > Settings > Technical > Orders > Schedule Time Range Format to choose between time range only format (e.g. 15:30 - 17:30) or date and time range format.

• Regarding the date and time range format, if the schedule_date_start and schedule_date_end fields fall on the same date, the date is displayed only once (e.g. 19/02/2025 15:30 - 17:30). If the dates differ, both the start and end dates are displayed (e.g. 19/02/2025 15:30 - 20/02/2025 17:30).

• The date and time format respects the user’s language settings and their associated date and time format.

  • For example, if the user’s language date format is set to %m/%d/%Y (e.g. 02/19/2025) with a time format of %I:%M %p (e.g. 3:30 PM), the scheduled time range will be displayed as 02/19/2025 3:30 PM - 02/19/2025 5:30 PM.

  -If the user’s language date format is set to %d/%m/%Y (e.g. 19/02/2025) and a time format of %H:%M:%S (e.g. 15:30:00), the scheduled time range will be displayed as 19/02/2025 15:30 - 19/02/2025 17:30.

Bug Tracker

Bugs are tracked on GitHub Issues. In case of trouble, please check there if your issue has already been reported. If you spotted it first, help us to smash it by providing a detailed and welcomed feedback.

Do not contact contributors directly about support or help with technical issues.

Credits